Commonly Needed Contacts
It happens to the best of us…we lose important phone numbers and website or contact information at the times we need them most. But when it comes to keeping up with your student loans, it is critical that you stay in contact with your lender or loan servicer. And if you are considering consolidation or student loan refinancing, you will be asked to indicate the name(s) of the companies where your loans are held. Not to worry. We’ve outlined the contact information for the most common federal loan servicers (the guys who handle the billing and other services on your loan) to help you get on track. So whatever you’re looking for, answers are just a few clicks or a phone call away.
NOTE: If you can't recall which lender or loan servicer holds your loans, you may want to start by going to the National Student Loan Data System (NSLDS). This official, U.S. Department of Education central database contains any and all of the federal Title IV student loans you might have obtained.
Do you also have private student loans, but forgot which lenders they are with? Pull a free copy of your credit report to see which lenders or loan servicers are listed. If you have college loans you borrowed directly through your school (sometimes referred to as institutional loans), be sure to check with the financial aid office at the college you attended.
U.S. Department of Education
1-800-730-8913 (Hearing Impaired TTY)
https://studentaidhelp.ed.gov/app/home/site/studentaid (email or chat)
Conduent (formerly, XEROX; Affiliated Computer Services, [ACS])
FedLoan Servicing (PHEAA)
Granite State - GSM&R
Great Lakes Educational Loan Services, Inc.
1-888-272-5543 (FFELP Loans)
1-800-722-1300 (Direct Loans)
785-838-2141 (without access to 800 numbers)
Debt Management and Collections System
More Must Read Articles
Why Consolidate My Student Loans?
Learn the pros and cons of student loan consolidation and refinancing, like cutting interest rates and monthly payments, or losing federal loan benefits.
Benefits of Student Loan Consolidation and Refinancing
Student loan consolidation or refinancing has several key benefits. You might be able to cut your payments & get a better rate. See if it's right for you.
How Student Loan Consolidation Works
Wondering what the first steps are in consolidating or refinancing your student loans? Check out these step-by-step instructions on how to get started.
The Basics of Student Loan Refinancing for 2018
Deciding if you should consolidate or refinance your student loans can get pretty confusing. Learn more about the benefits and drawbacks of refinancing.
5 Common Myths About Student Loan Refinancing
When it comes to refinancing student loans, what's true, and what's not? We're clearing it up with five common myths and the facts behind them.
Student Loan Refinancing: Cosigner or No Cosigner?
Do the benefits of having a cosigner outweigh the drawbacks? Learn the pros and cons of sharing the weight of your debt with others.
The Pros and Cons of Refinancing Parent PLUS Loans
Many parents take out student loans to pay for a child's college education. Learn about the pros & cons of refinancing Parent PLUS Loans & private loans.
Private Student Loan Refinancing Interest Rates
The interest rate on a private refinance loan is determined by the borrower's or cosigner's credit rating. See the impact of different rates on payments.
Get the answers to your questions about private student loan refinancing. Learn more about the benefits, which loans are eligible and how long it takes.
Federal Student Loan Consolidation
Learn about the benefits of federal student loan consolidation, what loans can be consolidated & how it can help you manage existing student loan debt.
Federal Student Loan Consolidation Interest Rates
When you consolidate your federal student loans, your interest rate will be roughly the same as your current loans. See an example of the rate calculation.
How do I combine multiple federal loans into one loan? How long does it take to consolidate student loans? Get the answers to these questions and more.